Finance

Discover how top finance brands are applying some mobile website best practices.

93%

of all sites across the study had distinct clear and appropriately prioritised content grouping.

48%

of all sites across the study used the appropriate keypad for field content (Eg. number pad for phone numbers).

26%

of all sites across the study with on-site search automatically corrected spelling mistakes and informed the user.

Results at a glance

Below you'll find each of the usability categories we tested. The results are ranked by the percentage of sites tested that passed.

Select to view pass rates in

all usability areas

findability

mobile design

product pages

registration and conversion

Europe, Middle East and Africa

Asia-Pacific

Australia

Belgium

China

France

Germany

Hong Kong

India

Japan

Malaysia

Netherlands

New Zealand

Russia

Scandinavia

Singapore

South Korea

Spain

Taiwan

Thailand

United Kingdom

Showing 7 of 37 results

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Findability

ME Bank’s on-site search experience is excellent—search is always easy to find and results are organised and easily scannable.

Example sourced in March 2019

mebank.com.au

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Product pages

KBC present key product information in a clear and scannable way with a prominent call to action that follows the user as they scroll.

Example sourced in February 2019

kbc.be

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Registration and conversion

Allianz clearly explain why key information is required in the application form and displays errors in real time. Users can return to the previous step without losing pre-filled data.

Example sourced in February 2019

allianz.de

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Mobile design

NTUC Income makes their site feel easy to use by avoiding visual clutter, having appropriately large touch targets and by labelling icons.

Example sourced in March 2019

income.com.sg

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