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Identify areas in the user journey where most customers drop out, using quantitative tools like web analytics reports and qualitative research.
Conduct user testing to understand customer pain points within the five user experience categories.
Set goals and prioritise ways to fix these gaps in your user experience.
Identify solutions to help you get started. The web.dev site (linked below) is a great resource for the latest tools and technologies – along with guidance and inspiration to help you solve your customer pain points.
Commit to continually testing and improving your mobile site. Delivering a great user experience is never a one-off process. Regularly monitor your mobile site's speed with WebPagetest, or through your analytics reports.
Identify areas in the user journey where most customers drop out, using quantitative tools like web analytics reports and qualitative research.
Conduct user testing to understand customer pain points within the five user experience categories.
Set goals and prioritise ways to fix these gaps in your user experience.
Identify solutions to help you get started. The web.dev site (linked below) is a great resource for the latest tools and technologies – along with guidance and inspiration to help you solve your customer pain points.
Commit to continually testing and improving your mobile site. Delivering a great user experience is never a one-off process. Regularly monitor your mobile site's speed with WebPagetest, or through your analytics reports.
Check your site's mobile speed and get personalised recommendations for improving load times.
Learn how to perform conversion rate optimisation on your site.
Learn and apply the latest web capabilities to your own sites and apps.
Learn how to build high-performing web pages with AMP.
Use PWAs to combine the best of web and app functionality.
A tool to boost your retail business with a quick and easy evaluation of your website.
Make beautiful websites faster – with a Material Design system.
A free auditing tool that helps improve your website's quality, accessibility and overall performance.
Optimise load times by compressing and converting your site's images.